At Ruffled by Dupsy, all pieces are handmade to order. Because of the custom nature of our work, all sales are final. We do not offer refunds, exchanges, or cancellations once an order has been placed.

Please ensure that your sizing, shipping address, colour selections, and product choices are correct before checking out.

If you receive the wrong item or there is an error on our end, please contact us within 5 days of delivery. Email us at ruffledbydupsy@gmail.com with your order number and clear photos, and we’ll review the issue and make it right.

Thank you for supporting handmade craftsmanship.